How does the subscription work?
With your Design Session LIVE Subscription you’ll have access to our monthly exclusive Interior Design Sessions, packed full with incredible decorating tips and tricks for all rooms in your home. Each month there will be a new LIVE event that you will be invited to attend online from the comfort of your own home. If you happen to miss the LIVE event, the recorded version will appear in the WATCH IT list of your feed page. Once a new design session occurs (the last Saturday of every month), it will appear in the WATCH IT section, bumping the previous session into your HAVE IT list which you will have unlimited access to for the duration of your membership! Woohoo!
When will I be billed?
If you sign up today you’ll be billed immediately for your subscription, the video in the WATCH IT list will be your first video you have access to. Thereafter, every month you will be billed every 30 days from your original sign up date.
How many new sessions will I have access to each month?
You will have access to one new live session each month!
Can I purchase an individual Design Session without becoming a monthly subscriber?
No, our Exclusive Design Sessions are only available for our subscribers. Become a member here!
How long will I have access to the current Design Session?
As long as you are subscribed to our monthly Design Sessions, you will have access to every session that has aired since you’ve joined.
Can I watch previous Design Sessions that aired before I joined?
Yes! All of our Design Sessions are available for $10 as an a la carte purchase for our subscribers! You can access this archive of sessions in the HAVE IT section on your feed!
How long will I have access to previous Design Sessions?
You will have unlimited access to all Design Sessions that have aired since you joined for the duration of your membership.
Can I view Design Sessions that aired before I joined?
If you happen to have missed any previous design sessions that aired before you joined, you can purchase access to those sessions for a one time fee of $10 per session in the NEED IT section here!
When are the Design Session LIVE Events?
Design Session LIVE Events are monthly events where you can tune in LIVE to watch the newest interior design session with Rebecca! These events will be held on the last Saturday of every month at 10AM PST.
How do I tune into a Design Session LIVE Event?
You just need to log into your account and click on the video in your WATCH IT section.
What happens if Im a subscriber and I miss a Design Session LIVE Event?
If you are unable to tune in for the Design Session LIVE Events, not to worry! They will be automatically be added to your WATCH IT list for the first 30 days. After 30 days it will be available in your HAVE IT list for the duration of your subscription.
What if I sign up between sessions?
If you sign up between sessions, you will have access to the most recent Design Session that has aired while you wait for the next LIVE event!
What is your cancelation policy?
If you would like to cancel your subscription to our Design Sessions, please do so before your next bill-date; otherwise you will be automatically billed for the following month’s Design Session. To cancel your subscription just log into your account here and select ‘unsubscribe’. Remember, once you unsubscribe, you will lose access to all current and past content in your feed. You will still have the ability to log on and re-purchase each session.
How do I log in?
Head over to our log in page and enter your email and password you signed up with! From there you should be able to view your Feed and access all available content.
I need to update my account or billing information
Subscribers can log in with the email and password they signed up with to edit any account information. Once logged in, hover over the Design Sessions tab in the upper right hand corner and select My Profile.
How do I reset my password
Go to the reset password page and enter the email address you signed up with. You will then receive an email with a link to reset your password.
Still need assistance?
Please email firstname.lastname@example.org if you have any questions.